Nora Chen
I graduated from the University of California San Diego in June 2024 with a degree in Cognitive Science, specializing in Language and Culture.
Currently, I am a Customer Intelligence Intern at Allegiant Air, where I design surveys, analyze passenger behavior across 17+ million records using SQL, and develop predictive models for customer retention and pricing optimization. I translate these insights into actionable recommendations for Ancillary Management and Loyalty teams, supporting revenue growth and customer experience improvements.
Beyond my professional work, aviation is a central part of my life. I spend weekends plane spotting, non-revving, and staying current with industry developments across commercial and private aviation sectors. I also work on creative side projects that merge my technical skills with my interests, which you can explore at physrzn.com
If you’d like to get in touch, I’m always happy to chat! Feel free to email me at nchen390@gmail.com
